Delivery charges vary according to the type of goods ordered and country shipping zone.


We post goods out to customers on daily basis, therefore orders placed before 2pm will generally go out on a next day service (not including palleted goods.


Our delivery charges are set out  in our website at the checkout phase,

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.


If you have any questions or complaints about the goods please contact us. You can do so at

Tuff-Trek Ltd

Unit M2, Swallows Business Park, Diamond Drive, Hailsham, BN27 4EL

Tel: 01825 840786